Premium Airport Taxi Transfers

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Introduction

In this Privacy Policy, “Minicabing.com”, “Minicabing.com”, “we”, “us” and “our” refer to the owner and operator of this website and related booking services.

“You” and “your” refer to any user, customer, passenger, visitor or viewer of our website and services.

We collect and use personal information only to the extent reasonably necessary to provide the services you request, communicate with you about your bookings, operate our business, improve our services, and meet our legal obligations.

Where necessary to arrange or fulfil your transfer, we may share selected information with relevant third parties such as payment providers, technology providers, or independent drivers and transport partners.

We may update this Privacy Policy from time to time by publishing a revised version on this page. You should review this page periodically to ensure you remain happy with any changes.

How we collect and use your personal data

In this section we explain:

a. the categories of personal data we may process;

b. why we process that personal data;

c. the legal basis for processing it;

d. when we may share your personal data with others; and

e. the steps we take to help protect your personal data.

We may collect and process information about your use of our website (“analytics data”). This may include your IP address, approximate location, browser type and version, operating system, referral source, length of visit, navigation path, and information about the frequency and pattern of your visits. We use this information to understand how our website is used and to improve our website and services. The legal basis for this processing is our legitimate interests in monitoring, maintaining and improving our business and website.

We may collect and process customer profile information (“customer data”). This may include your full name, email address, telephone number and billing details. You may provide this information when making a booking, registering an account, contacting us, or interacting with our services. The legal basis for processing this data is the performance of a contract and, where relevant, steps taken at your request before entering into a contract.

We may collect and process journey or transfer information (“journey data”). This may include passenger names, passenger contact details, pick-up and drop-off details, route information, flight or service numbers, travel dates and times, and other booking-related details. The legal basis for this processing is the performance of a contract. Where necessary to provide the booked service, limited journey data may be shared with drivers or third-party transport partners. Wherever reasonably possible, we limit the information shared to only what is required to perform the service.

We may collect and process payment-related information (“transaction data”) when you pay for services through our website or through our customer service team. This may include billing details, cardholder details, payment references and anti-fraud information. Payment data is processed securely through third-party payment providers and is used to take payment, reduce fraudulent activity, and maintain financial records. The legal basis for this processing is the performance of a contract and compliance with our legal obligations. We do not store full card details unless expressly stated by the payment provider’s secure systems.

We may process information contained in communications you send to us or that we exchange with you (“correspondence data”). This may include email content, enquiry submissions, live chat content, call recordings where applicable, and related metadata. This data is processed so that we can communicate with you, manage your bookings, investigate complaints, and improve customer service. The legal basis for this processing is the performance of a contract, our legitimate interests in managing communications, and legal compliance where required.

We may process personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests in protecting our legal rights, your legal rights, and the legal rights of others.

We may also process your personal data where necessary to comply with a legal obligation to which we are subject, or where necessary to protect your vital interests or the vital interests of another person.

Retaining and deleting personal data

We retain personal data only for as long as reasonably necessary for the relevant purpose, including to provide services, maintain records, meet legal and regulatory obligations, resolve disputes, and enforce our agreements.

Personal data processed for one or more purposes will not be kept for longer than is necessary for those purposes or for any period required by law.

We may retain and delete personal data as follows:

a. Analytics Data:

i. Non-identifiable website analytics may be retained for longer periods for reporting and service improvement.

ii. Identifiable analytics data, where collected, is typically retained for a limited period and then deleted or anonymised.

b. Customer Data may be retained for up to 6 years after the end of the relevant financial or tax period following the completion of booked services, where required for accounting, taxation, fraud prevention, customer support or contractual record-keeping.

c. Journey Data may be retained for up to 1 year after the journey is completed, or longer where required by law, regulatory obligations, dispute resolution, or safeguarding reasons.

d. Transaction Data may be retained for up to 6 years after the end of the relevant financial year or tax period, to comply with our accounting, taxation and legal obligations.

e. Correspondence Data may be retained for as long as reasonably necessary for customer support, service administration, dispute handling and legal compliance. Certain transactional communications may be retained for longer periods where they form part of our business records.

We may retain personal data for longer where it is necessary for legal claims, legal compliance, fraud prevention, or to protect the rights, property or safety of our business, our customers, or others.

Your rights

Subject to applicable data protection law, you may have the right to request access to, correction of, restriction of, objection to, portability of, or deletion of your personal data. These rights are not absolute and may be limited where legal or contractual grounds apply.

Where we rely on your consent to process personal data, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal. In some situations, withdrawing consent may affect our ability to provide some or all of our services.

If you request deletion of personal data that is necessary for an active booking, ongoing contract, fraud prevention, financial record-keeping, or legal compliance, we may be unable to delete that information immediately and, in some cases, cancellation terms may apply.

To help protect your data, we may ask for proof of identity before responding to certain requests. In most cases, we may ask for suitable identification or enough information to verify that the request relates to you.

If your request is particularly complex or you make multiple requests, we may need additional time to respond where permitted by law.

You also have the right to lodge a complaint with the relevant supervisory authority if you believe your personal data has been handled unlawfully.

To contact us about privacy matters, email us at minicabingride@gmail.com or call us on +447881026405.

Book Your Airport Transfer in Three Simple Steps

Enter your pickup and destination

Choose your vehicle and add passenger details

Confirm securely online

Manage Your Bookings More Easily

View all bookings from one customer dashboard.

Edit, postpone, or cancel eligible journeys without calling us.

Receive driver details directly in your booking dashboard.

Access account benefits such as future discounts and faster booking management.

Choose the Right Vehicle for Your Journey

Saloon: A practical choice for up to 4 passengers, with space for 2 standard suitcases and 2 hand luggage.

Estate: Suitable for up to 4 passengers with extra luggage space, carrying up to 4 standard suitcases.

MPV: A flexible option for families or groups, with layouts for up to 6 passengers depending on luggage requirements.

Executive: A comfortable premium option for business travel or passengers who prefer extra comfort.

Luxury: A higher-end travel option for passengers who want a more refined airport transfer experience.

Minibus: Designed for larger groups, with seating for up to 8 passengers and space for up to 8 standard suitcases.

Airports we cover

London Heathrow Airport Transfers

Heathrow Transfers

London Gatwick Airport Transfers

Gatwick Transfers

London Luton Airport Transfers

Luton Transfers

London Stansted Airport Transfers

Stansted Transfers

London City Airport Transfers

London City Transfers

London Southend Airport Transfers

Southend Transfers

Why Book with Minicabing.com?

Professional Airport Transfers, Planned Around Your Journey

Minicabing.com provides pre-booked airport transfers with a focus on reliability, clear pricing, and comfortable door-to-door travel. Whether you are travelling to the airport or booking a pickup after your flight, our aim is to make the journey simple from the moment you book.

Choose from a range of vehicle options for individuals, families, business travellers, groups, and passengers with extra luggage. Your booking is arranged in advance, so you can travel with confidence knowing your pickup, route, and vehicle choice are already planned.

What You Can Expect

Simple online booking with instant route pricing.

Pre-booked airport pickups and drop-offs in both directions.

Vehicle options for solo passengers, families, groups, and luggage.

Flight monitoring for airport pickups where flight details are provided.

Clear booking details, driver updates, and customer support.

Transparent fares shown before you confirm your booking.